Vasadeploy is operated by VASASU PRIVATE LIMITED. You can request deletion of your Vasadeploy account and associated personal information by contacting our platform support team. This page explains the request process and how deletion affects your projects, organization access, and records.
1. Request account deletion
Email [email protected] from the email address linked to your Vasadeploy account, with the subject “Vasadeploy account deletion request.” State that you want your account deleted and include the names of any organizations you own so we can review their status with you.
If you no longer have access to your account email, contact the same address and explain the situation. We may ask for reasonable information to verify your identity and authority before acting. Do not send passwords, access tokens, signing keys, full payment-card details, or other secret credentials.
2. Before submitting your request
- Save your files: download any generated files, build logs, or project information you need to keep. Maintain your own copies of signing material and other important credentials.
- Review pending work: cancel or resolve active builds and publishing operations where possible. Tell us about any operation you cannot resolve yourself.
- Review connected accounts: disconnect integrations and revoke permissions through the connected provider where appropriate. Stop any repository triggers that could initiate further builds.
- Review payments: revoke any automatic top-up or recurring payment authorization through the available payment-provider controls. Contact us if you need help identifying an active authorization.
- Review organization ownership: ownership is permanent. Arrange organization closure as described below before closing an owner account.
Keep copies of invoices and transaction references you may need later. Account deletion does not automatically refund credits; our Refund Policy applies.
3. Verification and completion
We will review your request, verify account ownership where necessary, and identify any organization, billing, or pending-operation issues that need attention. We will process eligible deletion requests within the period required by applicable law and confirm when the request has been completed or explain any information that must be retained.
Submitting an email request does not immediately close your account or stop work already in progress. If a build, publishing action, or payment needs urgent attention, state this clearly in your message. Until access is closed, continue to protect your account and credentials.
4. Information affected by deletion
Following verification, we will close your account access and delete or de-identify eligible personal account information. We will also review associated personal projects, stored secrets, build records, and generated files for deletion, subject to the retention requirements described below. Once information has been permanently deleted, it may not be recoverable.
Deleting your Vasadeploy account does not delete your original source repositories, external accounts, or software already submitted or published to a store or other destination. Those services have their own deletion processes. An action already submitted to a connected service may require separate cancellation through that service.
5. Organizations and shared information
Deleting your personal account does not automatically delete an organization or information that the organization controls. If you are a member, organization records of projects, builds, transactions, and past activity may remain available to authorized members where necessary. Contact the organization owner about organization-controlled information.
Organization ownership cannot be transferred. If you own an organization, use the organization deletion option in Settings or contact support for assistance before closing your account. Organization deletion removes member access; some records may still be retained for the purposes described below. Only an authorized owner can request organization closure.
6. Information we may retain
We may retain information needed to meet tax, accounting, or other legal obligations; document payments and credit usage; prevent fraud; maintain security; resolve disputes; or enforce agreements. We may also retain limited records needed to document and verify your deletion request. Retention is limited to what is reasonably necessary for those purposes.
Backup copies may remain until their normal replacement or deletion cycle. Information retained after account closure remains subject to appropriate safeguards. Further details are available in our Privacy Policy.
7. Contact
For account deletion or Vasadeploy support, email [email protected]. For company correspondence, contact VASASU PRIVATE LIMITED at [email protected].